Terms and conditions

We understand the value of your personal information and we are committed to protecting the privacy of our users.

In accordance with the provisions of  regulation (EU) 2016/679  of 27 April 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data (hereafter GDPR), we inform you that all the personal data you provide, as well as your email address will be processed in accordance with Article 13 of said regulation. Therefore, you are entitled to know our privacy policy, understand how your personal information is processed when browsing our website and, if you please, give your consent to the processing of your personal data in an express and informed manner.

The information and data provided by you will be processed in accordance with the provisions of the GDPR and will be based on the principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality.

The party responsible for the processing of your data is Neumo, with its registered office at P.I. Riu Clar. C/ Carbó, nave 5 43006 Tarragona.

Please note that we will only process personal data that is strictly necessary for the correct browsing of the website and to improve the user experience. Also note that the data collected may be used to send you commercial communications you may find of interest.

You may exercise your right to object against receiving these communications by sending an e-mail to the address sales4@neumo-es.com with the subject line: Unsubscribe from this mailing list

At any time, you may exercise your rights of access, rectification, limitation, cancellation and portability regarding your personal data by sending an e-mail to the address specified above.

The exercise of rights must be performed by the users themselves. However, they may be performed by a person who is authorised as the user’s legal representative. In such case, the legal representative must submit the evidence of the authorisation to represent the data subject.

 

Purposes of processing and legal bases

We collect and incorporate the data, with your express consent, for the following purposes:

  • Sending commercial communications about products and services.
  • Doing the commercial and administrative management of customers.
  • Collecting and publishing product and service reviews.
  • Responding to information requests from customers.
  • Analysing the usability of the website in order to improve our services.
  • Preparing commercial profiles of our users.

If any user considers that there is a problem with how their data is being handled, they can address their complaints to the security officer or to the corresponding data protection authority, which in the case of Spain is the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

 

Storage of data

Disaggregated data will be stored without a time limit for its erasure. The storage period for the customer’s personal data will vary depending on the service contracted by the customer. In any case, it shall be the minimum necessary and may be stored for up to 10 years.

Users on mailing lists or those uploaded directly by the company to pages or profiles on social networks will be stored until the user withdraws consent or terminates the contracting of the services.

The data of candidates who send their resume will be stored for a maximum of two years in order to incorporate them in future recruitment processes unless the candidate declares otherwise.

 

Providing your personal data to others

We will not disclose your data to third parties, except in the cases foreseen by the law or when a service requires a contractual relationship with a data processor, and always in accordance with the terms and conditions approved by the user prior to contracting the service.

Thus, by contracting our services, users accept that some of these services may be, totally or partially, subcontracted to other persons or companies, who will be considered as Data Processors. The Data Processors shall agree to the corresponding confidentiality contract or adhere to their privacy policies, established on their respective websites.

Users also accept that some of the personal data collected may be provided to these Data Processors when necessary for the effective performance of the contracted service. Users may object against the disclosure of their data to the Data Processors by sending a written request to any of the aforementioned means.

Confidentiality disclaimer

The information provided by the client shall, in all cases, be considered confidential, and may not be used for purposes other than those related to the services contracted or products purchased. We are also bound not to divulge or disclose information about the client’s intentions, the reasons for the requested consultation or its duration.

This privacy and data protection policy may vary according to changes in regulations and jurisprudence, and it is the responsibility of the data subject to read the updated document in order to be aware of his or her rights and obligations.