Terms and conditions

Under Article 10 of Law 34/2002 of July 11 regarding the Spanish Information Society Services and Electronic Commerce (Servicios de la Sociedad de la Información y de Comercio Electrónico), we inform you that Neumo is the trade name of Neumo-Egmo Spain, SL with the tax identification number B-43745900 and a registered office at P.I. Riu Clar. C/ Carbó, nave 5 43006 Tarragona.

Please note that Neumo-Egmo Spain, SL is the owner of this website and acts as the operator and manager of its contents. For any further information, do not hesitate to contact us at sales4@neumo-es.com.

These Terms and Conditions, together with the Privacy Policy and the Cookies Policy, govern the access and use of the website you are on, as well as the services and products you may contract via this website.

By using this website, you acquire the status of user and accept all the provisions contained in the legal notice. Therefore, any user of the website acquires a series of rights and obligations that he or she must comply with. These rights and obligations will govern the use of the website. Should any user not agree with these Terms and Conditions, he or she must leave the website immediately.

By accepting these Terms and Conditions, you declare that you have read and understood them, that you have sufficient capacity to contract the products and services offered, and that you assume all the obligations herein stated.

You must carefully read the contents of these Terms and Conditions every time you access the website, as they may be subject to change. The owner of the website reserves the right to make changes to the website information as well as to the services and products that are offered, always with the aim of improving the contents and/or complementing the existing information.

Any changes made to the website will not affect the products or services previously purchased.

 

Terms of use

  1. Access to the website’s information is completely free of charge.
  2. Users may be required to register in order to purchase products or services. The data provided by the users must be accurate and true. Moreover, all registered users are responsible for the safekeeping of their password and are liable for any damages that may arise from its improper use, as well as the transfer, disclosure or loss of their password. All services and/or products purchased under the password of a registered user are deemed to have been purchased by that user.
  3. Website’s rules of use:
  • Users are obliged to use the website in accordance with these Terms and Conditions and in accordance with the provisions of the current applicable law and the rules of the legal system.
  • Likewise, users agree not to use the contents of the site to carry out activities that constitute a criminal offence, infringe the rights of third parties, and/or are illicit in any way.
  • Users agree not to disseminate racist, xenophobic or pornographic data and content, as well as any that affects human rights and/or promotes or advocates terrorism.
  • Users agree not to introduce or disseminate neither viruses nor malicious software capable of damaging the computer systems of both the service providers and third parties.
  • Users agree not to disseminate or communicate to third parties any information or content that constitutes illicit or unfair advertising.
  • Users agree not to send unauthorised advertising, known as ‘junk mail’ or ‘spam’, except in those areas that have been designed for this purpose.
  • Users agree not to disseminate or introduce information or content that is either false, inaccurate or misleads the receiver of the information.
  • Most importantly, users agree not to impersonate other users by using somebody else’s registration keys (username and password).
  • Users agree to respect the intellectual and industrial property rights, patents and trademarks owned by the website or by third parties.
  • Users agree not to disseminate or communicate to third parties any information or content that violates the secrecy of communication and the current applicable legislation on personal data.
  1. If any of the previous points are not complied with, the owner of the website reserves the right to initiate the legal actions he or she deems appropriate.
  2. Any and all information and information flow between the user and the owner of the website is confidential and will not be forwarded to third parties, in order to prevent unauthorised access to the user’s private information.

 

Intellectual and industrial property

The structure, design and presentation of the elements (graphics, images, files, logos, colour combinations and any other element susceptible to protection) are protected by intellectual property rights, which belong to the company that owns the website.

It is strictly forbidden to reproduce, transform, distribute, publicly communicate, make available to the public and, in general, any other form of exploitation, partial or total, of the elements mentioned in the previous paragraph. These acts of exploitation may only be performed with the express authorisation of the owner of the website, and they must always contain an explicit reference to the ownership of the aforementioned intellectual property rights held by the owner of the website.

 

Disclaimer

The owner of the website disclaims any liability in the event of interruptions or malfunctions of the services or contents offered by the internet service providers. Likewise, the owner of the website is not responsible for network or power failures nor for the consequences arising from this lack of service.

Furthermore, the owner of the website is not responsible for any damage caused to the software or computer equipment of users and/or third parties during the use of the website.

Links to other websites

This website is not responsible for the websites of third parties to which the user may have access through external links (also known as links), and/or any other type of content made available on the website by third parties.

The access to an external website is done at the user’s own free will and expense. We cannot guarantee, nor be held responsible for the information obtained through these external links and, likewise, we cannot be held responsible for the information obtained on these external websites that are not related to our own.

 

Registration and accounts

Users must register on the website to access the services offered by the owner of the website. Users must fill in the form created for this purpose. They will be asked to accept these Terms and Conditions as well as the Privacy Policy and Cookies Policy.

Once the registration is complete, users will have access to their private area where they will be able to check, correct or delete their data at any time. They will also be able to check information relative to their orders and deliveries.